Getting the Most Out of a Professional House Cleaning Company


How do you get the most out of a house cleaning company?Between managing family time, work hours, and maintaining a social life, housekeeping often falls off the radar. No wonder more and more homeowners today choose to hire a professional house cleaning company to deal with this dirty, stressful work!

If you choose to work with a house cleaning company, make sure you get the most value possible each time they clean your home.

Here are important things you should do so you can get the most out of professional house cleaning services, including what you should do before the cleaners arrive, and the proper etiquette when communicating your expectations.

If you take steps to prepare your house, professional cleaners will surely do their best to make your home cleaner, more organized, and hygienic for you and your family.

1. Tidy Up

With your daily hectic schedule, you may be guilty of tossing your laundry on the floor, leaving dirty dishes in the sink, not tidying up your bed, or failing to put your shoes in the closet each time you come home.

But the purpose of hiring professional cleaners is not to tidy up after your family. This means that before the cleaners arrive, you should at least:

  • Pick up any items strewn on the floor
  • Remove any objects that may obstruct the cleaning process
  • Make sure that table tops and counter spaces are clean.

Remember that you are hiring a cleaning company not to clear off your counter tops but to clean your living space.

2. Stock Up on Cleaning Supplies

Even if most cleaning companies are fully equipped with their own cleaning supplies, it is a good idea for you to have some towels, mop heads, and extra rags on hand. You can also keep extra garbage bags and cleaning sprays in case the cleaners need them. If you have a certain cleaning product for specific surfaces, make sure to inform them ahead of time.

Make sure that all your preferred cleaning supplies are properly labeled and are easily accessible. In case you won’t be home during the cleaning, inform the professional cleaners about where they can find extra cleaning supplies.

3. Communicate Your Priorities Clearly

If you have specific cleaning instructions, make sure to discuss this before the cleaning begins.

Outlining your expectations for their services is always a good idea. This will eliminate any misunderstanding and frustration with regard to the number of visits required and cost.

Let them know what room and surfaces must be prioritized, along with the kind of cleaning they must do. For instance, if you want the main floors to be cleaned, specify if they must vacuum the carpets, dust the floorboards or mop the floors. Do not assume that they already know what spaces to clean.

Some of the things you should prioritize are window cleaning, unclogging the shower drains and sink, scrubbing the bathtubs and toilet bowls, vacuuming under the beds, dusting hard-to-reach areas, and steam cleaning the carpets. These cleaning chores often take up the most time.

For rooms that you do not want them to have access to, make sure to close and lock those doors.

Leaving sticky notes with a reminder of what to focus on in areas you want them cleaned is highly recommended. For instance, leave the bathroom door open and place a note saying: “Please scrub the floors, sink and toilet bowl. Thanks!”

4. Give Special Instructions for Pets

Inform the house cleaning company if you have pets at home. This way, they won’t be caught off guard by your cat or dog. Also, they can bring special cleaning equipment to clean pet-related messes and fur.

Apart from telling them how many pets you have along with their species, you should also inform the cleaners if your pets will be confined during the cleaning process and if there are certain instructions for communicating with them.

Ideally, dogs must be kept in a room or one space so they won’t mess or interfere with the cleaning. Though cats may be left to roam your house, some cleaners prefer to have them kept in a separate room with their litter box and food.

5. Be Helpful

Professional cleaners are not servants-for-hire. Make it a point to establish a good relationship with them. Always show them respect by making yourself approachable and available to answer their questions. Give them all the necessary information they need to perform their jobs well. Remember that being a model client will encourage your house cleaners to go above and beyond.

After the cleaners have left your house sparklingly clean, consider sending them an email or calling them to follow-up, most especially if you are planning to hire them again later on.

Some cleaning companies allow their clients to book for their preferred cleaners if they are available. After the cleaning session, give feedback on what you particularly admire about the service and what aspects may need improvement. Giving feedback will help you build a long-term relationship with a cleaning company that fully understands your needs.

Post Contributed by Mohamed Samad, the Founder & CEO of Matic Services. He started the company in 2016 after a series of small start-ups within the home services sector. Prior to that, Mohamed was Vice President at Greenstone Equity Partners, where he spent 24 months building the UAE business from 2011-2013 with its founder.

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